Your Accessible Care
Personalised support for more choice, confidence and connection.
Your Accessible Care is a registered NDIS provider delivering person-centred supports shaped around each participant's goals, preferences and everyday life. We focus on dignity, independence and meaningful participation - with clear communication for participants, families and support coordinators.
- Registered NDIS provider
- Person-centred
- Clear and responsive
Our approach
Support that starts with the person
We begin by listening. Together, we identify what matters to you, understand the support you need and develop an approach that respects your choices, routines, culture and goals. As needs change, we review and adapt the support with you.
Choice and control
You decide what support looks like, who provides it and how it fits your week.
Dignity and respect
Support is delivered privately, respectfully and at your pace, never done to you.
Flexible, responsive support
As your goals, health or routines change, we review and adjust the approach with you.
Services
How we may support you
Service availability depends on location, assessed needs, participant goals, funding arrangements and YAC's current capacity. We will confirm fit before services commence.
Daily living and personal support
Assistance with everyday routines and personal activities, delivered with dignity and respect.
Community participation
Support to access community, social, recreational and capacity-building activities.
Transport and lifestyle support
Support for agreed appointments, activities and community participation where this is within service scope.
Capacity building
Practical support to build confidence, skills and greater independence.
Working together
One coordinated experience. Clear responsibilities.
If your travel enquiry includes disability-related support needs, YAT can ask for your consent to introduce you to YAC. Choosing to speak with YAC does not create a service agreement, and funding is never guaranteed.
Your Accessible Travel manages
- Accessible travel ideas and product design
- Itineraries and travel coordination
- Destination and supplier relationships
- Travel agreements
- Non-NDIS travel costs
- Overall travel experience
Your Accessible Care manages
- Disability support needs assessment
- NDIS service agreement
- Support worker engagement, screening, training and supervision
- Support delivery and records
- Incident and complaints processes
- Eligible support invoicing
Your Accessible Travel designs and coordinates accessible travel experiences. Where eligible disability-related supports are required, these supports are assessed, contracted, delivered and invoiced separately by Your Accessible Care, a registered NDIS provider.
How it works
From first conversation to agreed support
- 1
Tell us what matters
Share your goals, preferences, communication needs and the support you are seeking.
- 2
Confirm service fit
YAC discusses needs, location, capacity, risks and funding arrangements.
- 3
Agree the support
If YAC can safely meet the need, the participant and YAC agree a service agreement and support plan before delivery.
- 4
Deliver, review and adapt
Support is delivered, documented and reviewed with the participant.
If travel is involved, a separate Your Accessible Travel agreement, quote and invoice may also apply. Travel costs and disability support costs are always explained and billed separately.
Participants and families
Clear information before you decide
- You remain at the centre of decisions about your support.
- You can involve a family member, nominee, advocate or support coordinator.
- Support costs and travel costs are explained separately.
- We discuss communication, accessibility, cultural and safety needs before service starts.
- You can give feedback or make a complaint without it affecting your right to respectful support.
Support coordinators
A clearer pathway for referrals
We aim to make service-fit discussions practical and transparent. Please share the participant's goals, requested support, preferred timing, location, communication needs, risk considerations and plan-management details. We will confirm whether the enquiry is within YAC's verified scope and current capacity.
A downloadable YAC Service & Referral Overview is in preparation. It will be published here once the document has been reviewed and approved.
Rights and quality
Support underpinned by rights, safety and accountability
Participant rights and choice
Support is planned with the participant, with clear information about options, and the right to change or stop support.
Worker screening and training
Workers are engaged through screening, onboarding, training and supervision appropriate to the agreed support.
Risk and incident management
Risks are discussed before service starts, documented, and incidents are recorded, reviewed and acted on.
Feedback and complaints
Feedback can be raised at any time, in the way that suits you, and can be made by a nominee or advocate.
Privacy and information handling
We collect only the information needed, explain why it is needed, and use secure processes for sensitive documents.
Continuous improvement
What we learn from reviews, feedback and incidents is used to improve how support is planned and delivered.
This website is not an emergency service. If there is immediate danger, call 000.
Questions about YAT, YAC and the NDIS
Enquiry and referral
Tell us what support you are looking for
Share only what you are comfortable sharing now. We will confirm which team is best placed to respond before asking anything further.
Let's talk about what support could look like for you.
Whether you are exploring everyday support, community participation or support connected with a future journey, we will listen first and explain the next step clearly.