For professionals
A referral pathway with clear scope and documentation.
For support coordinators, plan managers and allied health professionals: what we do, what we do not do, and how a referral is handled.
Scope and boundaries
What we do
- Person-led planning for travel and meaningful experiences
- Supplier and destination enquiry using specific, verifiable questions
- Written proposals with inclusions, exclusions and unconfirmed items
- Separated travel and disability support cost categories
- Coordination with the participant's existing support network, with consent
What we do not do
- Provide funding advice or confirm plan eligibility
- Present travel costs as disability supports
- Offer clinical, legal or emergency services
- Publish access features or NDIS details that have not been verified
- Take online bookings or payments
What to expect after a referral
Step 1
Acknowledgement
We confirm receipt of your referral and tell you who is reviewing it.
Step 2
Initial review
We consider the participant's goals, the experience type and whether an eligible support pathway may be relevant.
Step 3
Clarifying conversation
We talk with the participant, and with you where consent allows, to understand preferences and practicalities.
Step 4
Written outline
You receive a written outline of what is planned, what is excluded, what is unconfirmed, and how costs are split.
Step 5
Decision gate
Nothing proceeds until agreements, suitability and arrangements are confirmed in writing.
Travel costs and disability support costs
Travel costs - including flights, accommodation, meals, activities and general transport - are separate from disability support costs. Some disability support costs may be claimable where permitted under current NDIS rules and the participant's plan. Eligibility must be confirmed individually.
Travel and experience costs
Generally contracted and invoiced by Your Accessible Travel. Includes flights, accommodation, meals, activities and general transport.
Eligible disability support costs
Separately assessed, contracted and invoiced by Your Accessible Care where applicable, subject to individual assessment and operational availability.
This website does not provide personal funding advice. Eligibility must be confirmed individually.
Make a referral
Please do not attach or paste sensitive health, identity or plan documents. Share only what is needed for an initial conversation, with participant consent.
Have a question before referring?
We are happy to talk through scope, timelines and how costs would be presented to the participant.